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Discussing the DCT-6412, Home Theater Devices, Entertainment, Celebrity and the Cable Industry. Not affiliated with any Cable Company, Hardware Manufacturer or Software Developer.



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#1 05-06-2006 9:05:43 AM

STEVE 34
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Registered: 05-06-2006
Posts: 3
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activating a dct-6412-2005

one of the numbers on the bottom of the case needed to activate my unit is partially smudge out I tried to cross reference the serial # with Motorola no luck. any suggestions? thanks.

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#2 05-06-2006 10:37:22 AM

andyross
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From: Schaumburg, IL
Registered: 02-14-2005
Posts: 597
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Re: activating a dct-6412-2005

Is this one you bought? Where are you trying to authorize your box? If it's in the US, good luck. Most providers in the U.S. will not support or allow boxes they don't own to be used on their systems. If you bought it on-line from someplace like EBay or similar, it could be stolen.

  In Canada, owning the DVR is the norm.

  If it's something you are renting, then just get it replaced.


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#3 05-06-2006 10:37:31 AM

Frank
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From: Bucks, PA
Registered: 02-12-2005
Posts: 2881
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Re: activating a dct-6412-2005

Maybe I'm missing something, but didn't your cable company activate the box when they installed it?  If not, why not just go trade it in with them for another box with all the numbers in tact.

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#4 05-06-2006 10:40:11 AM

Frank
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From: Bucks, PA
Registered: 02-12-2005
Posts: 2881
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Re: activating a dct-6412-2005

andyross wrote:

Is this one you bought? Where are you trying to authorize your box? If it's in the US, good luck. Most providers in the U.S. will not support or allow boxes they don't own to be used on their systems. If you bought it on-line from someplace like EBay or similar, it could be stolen.

In Canada, owning the DVR is the norm.

If it's something you are renting, then just get it replaced.

Now I get it.  Yeah, if you buy a black/gray market box online you're probably going to have trouble getting it activated.  The numbers are most likely smudged to prevent the actual owner (cable co) from being able to trace it back to whomever stole it.

By the way, in general one post with the same question will do.  I deleted your (STEVE 34) duplicate identical post in the inappropriate "FAQ and External Links" area.

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#5 05-11-2006 10:34:10 AM

STEVE 34
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Registered: 05-06-2006
Posts: 3
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Re: activating a dct-6412-2005

I contacted Motorola again with the correct serial# & they gave me docsis & f/g#s appearently for some reason they will only do this if the unit is not in the USA.Cheers.

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