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Discussing the DCT-6412, Home Theater Devices, Entertainment, Celebrity and the Cable Industry. Not affiliated with any Cable Company, Hardware Manufacturer or Software Developer.

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#1 05-24-2008 11:38:10 PM

New member
Registered: 05-24-2008
Posts: 1

3412 Doesn't Show Any Recordings

I got a 3412 from Comcast a couple of days ago, and I'm having a frustrating problem with it. When I set it to record a program, it does so as I believe it should, but then when I press the "My DVR" button, it only says "No Listings Available." The % Full goes up, but it doesn't show any programs in the menu, and there are no options on the menu whatsoever. This means I can record whatever I want but I can't watch any of it! Any ideas?



#2 05-26-2008 9:03:30 AM

Charter Member
From: Schaumburg, IL
Registered: 02-14-2005
Posts: 597
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Re: 3412 Doesn't Show Any Recordings

The first thing I would try would be to pull the power plug, wait a minute, then plug it back in. The reboot may clear up any drive corruption issues, although it could end up erasing what is already there. Wait a few minutes after plugging it back in before trying to use it.

If it still shows nothing, try doing a recording and then see if you can play it.

If that still doesn't work, try the DVR Reset procedure: … _HDD_Reset

And if that doesn't fix it, call Comcast and get it replaced.

Sony KV-30XBR910, Sony STR-DB930, Sony DVP-NS55P, JVC HR-S3800U, Motorola DCT-6412, Sony KV-13FS100, OneForAll URC-8910.
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How to use a Motorola DVR



#3 05-26-2008 12:25:01 PM

DVR Chatter Honcho
From: Bucks, PA
Registered: 02-12-2005
Posts: 2881
PM  Website

Re: 3412 Doesn't Show Any Recordings

Since this seems to be coming up a lot, I added a post about how to perform Motorola DVR Resets here.



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