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#1 03-15-2007 5:17:57 PM

dglass
New member
Registered: 02-20-2007
Posts: 5
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4:50 freezing

The last two days my 6412 has frozen at 4:50pm.  The tv will continue to play the channel it is on, but the box won't let me change channels or access my dvr or really respond in any way whatsoever and the only solution I have come up with is to unplug the thing, after which it works fine.

I know that people used to have this problem and attribute it to extra minutes on series recordings, but it seems weird to me that I am just having this problem starting yesterday as I have been padding recordings for the nearly two years I have had the box with no problem.

Any ideas, or should I just start harassing my Comcastic service reps?

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#2 03-16-2007 4:23:04 PM

andyross
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From: Schaumburg, IL
Registered: 02-14-2005
Posts: 597
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Re: 4:50 freezing

It's a bug that triggered by some conflict. It can come and go as the conflict expires out. You can go months or more with no problems, then it'll keep doing it, possibly for 2 weeks (how long guide data typically goes forward.)


Sony KV-30XBR910, Sony STR-DB930, Sony DVP-NS55P, JVC HR-S3800U, Motorola DCT-6412, Sony KV-13FS100, OneForAll URC-8910.
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#3 03-16-2007 4:43:28 PM

ghoofie
Charter Member
From: Northern California, Pittsburg
Registered: 02-17-2005
Posts: 907
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Re: 4:50 freezing

Not the same thing, but lately, I arrive at home in the late afternoon,
turn the tv on, (the box is already on, as always),  and the TV screen
is dark and no sound.  I change the channel on the box and the new channel
appears as normal...then I can go back to the original channel the box was on,
it is O.K.   It seems to be a daily routine. It's eerie...almost as if the box knows that
the TV is off, so it stops sending any signal to the  TV.  (sings twilight zone theme song
in his head, but not well enough to consider auditioning for old-farts idol)

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#4 03-16-2007 5:44:05 PM

dglass
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Registered: 02-20-2007
Posts: 5
PM

Re: 4:50 freezing

So is there any way to figure out what the conflict is, or do I just need to reset the machine every day for the next two weeks?

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#5 03-16-2007 6:28:55 PM

LowLight21
Member
From: St. Paul, MN
Registered: 02-11-2006
Posts: 166
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Re: 4:50 freezing

You need to modify all your series recordings to not include any extra time, and then record the show before or after the desired show as necessary.

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#6 03-17-2007 9:38:56 AM

andyross
Charter Member
From: Schaumburg, IL
Registered: 02-14-2005
Posts: 597
PM  Website

Re: 4:50 freezing

ghoofie wrote:

Not the same thing, but lately, I arrive at home in the late afternoon,
turn the tv on, (the box is already on, as always),  and the TV screen
is dark and no sound.  I change the channel on the box and the new channel
appears as normal...then I can go back to the original channel the box was on,
it is O.K.   It seems to be a daily routine. It's eerie...almost as if the box knows that
the TV is off, so it stops sending any signal to the  TV.  (sings twilight zone theme song
in his head, but not well enough to consider auditioning for old-farts idol)

I've occasionally seen that. I think it could be due to a brief signal loss during the day, and it's not recovering cleanly.


Sony KV-30XBR910, Sony STR-DB930, Sony DVP-NS55P, JVC HR-S3800U, Motorola DCT-6412, Sony KV-13FS100, OneForAll URC-8910.
Andy's UnEmpty Web Page
How to use a Motorola DVR

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