Discussing the DCT-6412, Home Theater Devices, Entertainment, Celebrity and the Cable Industry. Not affiliated with any Cable Company, Hardware Manufacturer or Software Developer.
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VOD signal breakup
I subscribe to Midcontinent cable/internet/digital phone in South Dakota, Midco is partially owned by Comcast. In July Midco started offering VOD in a few towns in SD, including my town. I've been playing with the VOD and love the service, but more times than not the picture and sound stutters, freezes, etc. I get the best performance when both tuners of the DCT6416III are on analog channels, but if either or both tuners are on a digital or HD channel it will always have problems with the VOD playback. I have two DCT 6416III, they were brand new when I had them installed May of 2006, they have worked very well except for the VOD problem I'm having. I'm not sure if it's the boxes or the incoming signal. I live in a brand new house which has new wiring and when Midco did the install they put on all new connectors, installed an amp, etc. A service tech is coming out tomorrow to check it out, but I thought I'd see if I could get some input from this forum too.
Re: VOD signal breakup
OnDemand uses whatever tuner you are using at the time you go into it. If you are on tuner 1, it uses tuner 1. If you are uncertain which tuner is in use, just turn the box off and back on. It will always start on tuner 1. Tuner 1 usually has better signal and noise levels than tuner 2.